For any questions regarding our products or assistance with your order, feel free to email or call us. You will typically receive a response within 24 hours. Please include your order number or the email address used during checkout in your message.

Need more information on a specific product or an update on your order? Just let us know via email or phone. Our support team will respond to all inquiries as quickly as possible. Thank you!

Contact Information
Company Name: Dubois Mode
Legal Entity: Draxen Capital Limited
Company number: 77905687

Business Address (not for visits):
Suite C, Level 7, World Trust Tower, 50 Stanley Street, Central, Hong Kong
(This is our company’s official registered address for legal and corporate correspondence.)

Preferred contact method: You can reach us best via email or through the contact form beneath. We aim to respond within 24 hours.

Email: support@duboismode.com

Customer Service Hours (Eastern Time, New York):
Monday to Friday: 9:00 AM – 5:00 PM
Saturday to Sunday: 9:00 AM – 1:00 PM